Using technology to take care of customer safety comprehensively and more precisely…After various rounds of lockdown, opportunities and hope returned as the Thai government reopened the country. Although COVID-19 threats still remain, the number of infected cases is decreasing from tens of thousands to thousands. Stricter prevention measures are in place, and a high proportion of the Thai population has already been vaccinated with two doses, which will contribute to alleviating
COVID-19 symptoms and lowering the infection rate and the death rate.
However, as Thailand now welcomes tourists from specified countries while the public health situation has not yet returned to normal fully, we must take better care of ourselves too, and not lower our guard – by maintaining good practices such as wearing face masks, social distancing, hand washing, and cleaning hands with alcohol gel regularly.
Security services must also adapt in order to support a wider variety of services. For this reason, Guardforce has combined the capabilities of AI and security guards in order to enhance our efficiency and take care of our customers’ health and assets.
Artificial intelligence, AI, or as called in Thai “ปัญญาประดิษฐ์” (Panya Phradit), has the intelligence and the capabilities of thinking, analysis, planning and decision making. The technology can even think and act on its own to solve problems beyond the capabilities of humans.
AI is revolutionizing operations and industries, and already playing key roles in a number of industries, such as face detection to collect data as public information or the data of employees for security.
AI is significant for security services because of its precision, expertise and intelligence in multi-tasking. It can take over security guards’duties, and thus reduce manpower need and the costs of hiring security guards, and they can perform without intentional or unintentional human errors. AI will elevate the quality of security services and deliver more convenience for customers.
International security company Guardforce Security, one of the Top 10 security companies, has teamed up AI and premium security guards to provide a one-stop service for the safety of customers under COVID-19, with a range of services ensuring people can safely enjoy life everywhere they go.
Using CCTV LIVE that detects real-time motions, the device can measure body temperatures over the forehead, not just the body, in greater precision. An alert will be issued instantly to stop a visitor with high body temperatures from entering a controlled area. The system will also send notifications to the staff in charge for following up.
This device is currently used in large establishments with heavy visitor flow, such as the Empire Tower and department stores. It can also be used as an event guard for factories because it can screen up to 30 visitors at the same time.
The smart metal detector can also screen body temperatures, and issue an instant alarm when high body temperatures are detected. The device contains precise metal detection capability covering up to 18 zones, making it ideal for airport security during the ongoing COVID-19.
This powerful disinfection device can neutralize bacteria and viruses using UV radiation of 222 nanometers. The UV ray is considered safe for human cells, compared to the more commonly used UV wavelength of 254 nanometers that can be absorbed by DNA and generate negative effects on human cells.
The concierge robot can operate as an all-in-one solution, performing face screening, body temperature measurement, face and data reporting, blacklist system/screening of inadmissible persons, and video recording. It is also ideal for shops, restaurants and companies as a device to record the time attendance of their employees, as well as measure their body temperatures. This device is currently installed in a number of locations including restaurants, large buildings and big companies.
This multi-purpose reconnaissance robot can assist visitors by answering all questions instantly based on programmed inputs. It has an auto-navigation system and real-time location tracking function. Advertisements can be shown on the screen. It has the capability to avoid obstacles automatically, and can return for charging automatically. It is also able to detect and issue alarms for smoke, fire, gas, PM 2.5, heat and humidity. The robot can perform facial recognition, body temperature screening, auto-photography and tracking target locations when a targeted person is detected. An alarm will be sent to the staff in charge for follow-up when incidents occur. It is ideal as security guards for hospitals in Thailand where the elderly or patients may need assistance, or for buildings and department stores that have a large number of visitors entering and exiting constantly.
This smart robot with efficient communication ability, facial recognition and high sensitivity of emotions can communicate with customers by vision, voice/sound, text or actions, to deliver delightful customer experience. It also has a video conference function for easier communication among teams. Customers are assisted as soon as they enter a location, with location tracking and mapping to give efficient recommendations to customers.
The device also contains data analysis as an assistance tool for companies that need customer data collection, storage, analysis in different languages (French, German, and English), the Internet of Things for payments and authentication, external communications services (for sending SMS and e-mail messages and calendars), connectivity with third-party services (to provide personal data for end users), and real-time data collection (by correspondence with the robot). This robot makes for an all-round event guard.
Combining the efficiency and precision of AI technology with Guardforce’s experienced security guards, customers can expect perfect services and high-level experiences, with greater peace of mind. We are always ready to take care of you, your visitors and your buildings, businesses and properties, with our constantly enhanced solutions for security services covering an extensive service scope to meet evolving customer needs and business environments.
